/* Crédito Click — página corporativa. Réplica de estructura y ritmo de nu.com/es/sobre-nosotros con marca propia.
   Paleta: violeta #8D0DE3 / #5D0599 / #3F026A / #1E002F, lila #C291FE, crema #F3EFE6 / #FFFEF6, gris #F4F4F4, tinta #212121. */
:root{
  --violeta:#8D0DE3; --violeta-osc:#5D0599; --violeta-prof:#3F026A; --noche:#1E002F; --lila:#C291FE; --lila-claro:#E9D9FF;
  --crema:#F3EFE6; --crema-claro:#FFFEF6; --gris:#F4F4F4; --gris-borde:#D0D5D2; --gris-txt:#52525D; --tinta:#212121;
  --font:"Figtree",system-ui,-apple-system,"Segoe UI",Roboto,Arial,sans-serif;
  --wrap:1280px; --gutter:40px; --pill:1000px;
  --ease:cubic-bezier(.22,1,.36,1); --dur:260ms;
}
*{box-sizing:border-box}
html{scroll-behavior:smooth;-webkit-text-size-adjust:100%}
body{margin:0;font-family:var(--font);font-size:16px;line-height:1.5;color:var(--tinta);background:#fff;-webkit-font-smoothing:antialiased}
img,picture{display:block;max-width:100%;height:auto}
picture img{width:100%;height:100%;object-fit:cover}
a{color:var(--violeta);text-decoration:none}
button{font:inherit;cursor:pointer}
h1,h2,h3{margin:0;font-weight:600;line-height:1.05;letter-spacing:-.02em}
.wrap{max-width:var(--wrap);margin:0 auto;padding-inline:var(--gutter)}
.wrap--texto{max-width:800px}
.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
.ph{background:linear-gradient(135deg,#d9c6f5,#b08ae6);width:100%;height:100%;min-height:200px}
.centro{text-align:center}

/* Botones píldora */
.btn{display:inline-flex;align-items:center;gap:10px;background:var(--violeta);color:#fff;font-weight:600;font-size:18px;line-height:1.2;padding:16px 32px;border-radius:var(--pill);border:0;transition:background-color var(--dur) var(--ease),transform 160ms var(--ease),box-shadow var(--dur) var(--ease)}
.btn:hover{background:var(--violeta-osc);transform:translateY(-2px);box-shadow:0 10px 24px -12px rgba(93,5,153,.6)}
.btn:active{transform:scale(.97)}
.btn:disabled{background:#B8A5CB;cursor:not-allowed;transform:none;box-shadow:none}
.btn--blanco{background:#fff;color:var(--violeta)}
.btn--blanco:hover{background:#F3EFE6;color:var(--violeta-osc)}

/* Cabecera fija: transparente sobre el hero, blanca al hacer scroll */
.cab{position:fixed;top:0;left:0;right:0;z-index:100;background:#fff;color:var(--tinta);border-bottom:1px solid rgba(0,0,0,.06);transition:background-color var(--dur) var(--ease),color var(--dur) var(--ease),border-color var(--dur) var(--ease)}
.cab--hero:not(.cab--solida){background:transparent;color:#fff;border-color:transparent}
.cab-in{display:flex;align-items:center;gap:36px;height:56px;padding-inline:24px}
.logo{display:inline-flex;align-items:center;gap:8px;color:inherit;font-weight:600;font-size:22px;letter-spacing:-.02em;line-height:1;flex:none}
.logo-mark{flex:none}
.logo-txt b{font-weight:700;color:var(--violeta)}
.cab--hero:not(.cab--solida) .logo-txt b{color:#fff}
.nav{flex:1}
.nav ul{list-style:none;margin:0;padding:0;display:flex;gap:8px}
.nav-item{position:relative}
.nav-link{display:inline-flex;align-items:center;gap:6px;background:none;border:0;color:inherit;font-weight:600;font-size:14px;padding:10px 12px;border-radius:8px;transition:background-color var(--dur) var(--ease)}
.nav-link:hover,.nav-link.activo{background:rgba(141,13,227,.08)}
.cab--hero:not(.cab--solida) .nav-link:hover,.cab--hero:not(.cab--solida) .nav-link.activo{background:rgba(255,255,255,.14)}
.nav-link svg{transition:transform var(--dur) var(--ease)}
.has-menu.abierto .nav-link svg{transform:rotate(180deg)}
.submenu{position:absolute;top:calc(100% + 8px);left:0;min-width:240px;list-style:none;margin:0;padding:8px;background:#fff;color:var(--tinta);border-radius:12px;box-shadow:0 12px 40px -12px rgba(30,0,47,.35);opacity:0;transform:translateY(-6px);pointer-events:none;transition:opacity var(--dur) var(--ease),transform var(--dur) var(--ease)}
.has-menu.abierto .submenu{opacity:1;transform:none;pointer-events:auto}
.submenu a{display:block;padding:10px 12px;border-radius:8px;color:var(--tinta);font-weight:500;font-size:14px}
.submenu a:hover{background:var(--gris);color:var(--violeta)}
.cab-acc{display:flex;align-items:center;gap:6px;margin-left:auto}
.icono-btn{display:flex;padding:8px;border-radius:8px;color:inherit}
.idioma{display:inline-flex;align-items:center;gap:5px;background:none;border:0;color:inherit;font-weight:600;font-size:13px;padding:8px 10px;border-radius:8px}
.icono-btn:hover,.idioma:hover{background:rgba(141,13,227,.08)}
.cab--hero:not(.cab--solida) .icono-btn:hover,.cab--hero:not(.cab--solida) .idioma:hover{background:rgba(255,255,255,.14)}
.menu-btn{display:none;width:44px;height:44px;background:none;border:0;flex-direction:column;justify-content:center;gap:5px;padding:10px}
.menu-btn span{display:block;height:2px;background:currentColor;transition:transform var(--dur) var(--ease),opacity var(--dur) var(--ease)}
.menu-abierto .menu-btn span:nth-child(1){transform:translateY(7px) rotate(45deg)}
.menu-abierto .menu-btn span:nth-child(2){opacity:0}
.menu-abierto .menu-btn span:nth-child(3){transform:translateY(-7px) rotate(-45deg)}
.menu-movil{background:#fff;color:var(--tinta);border-top:1px solid rgba(0,0,0,.06);animation:despliega 260ms var(--ease)}
.menu-movil ul{list-style:none;margin:0;padding:8px 24px 16px}
.menu-movil a{display:block;padding:14px 0;border-bottom:1px solid rgba(0,0,0,.06);color:var(--tinta);font-weight:600;font-size:16px}
@keyframes despliega{from{opacity:0;transform:translateY(-8px)}to{opacity:1;transform:none}}
@media (max-width:1023px){.nav{display:none}.menu-btn{display:flex}.idioma{display:none}}

/* Hero: vídeo/foto a sangre, título enorme abajo a la izquierda */
.hero{position:relative;height:100vh;min-height:560px;max-height:900px;background:var(--noche);color:#fff;overflow:hidden}
.hero-media{position:absolute;inset:0}
.hero-media picture,.hero-media img,.hero-media .ph{width:100%;height:100%;object-fit:cover}
.hero-media img{animation:kenburns 18s var(--ease) both;transform-origin:60% 40%}
@keyframes kenburns{from{transform:scale(1.12)}to{transform:scale(1)}}
.hero::after{content:"";position:absolute;inset:0;background:linear-gradient(180deg,rgba(0,0,0,.25) 0%,rgba(0,0,0,0) 30%,rgba(0,0,0,0) 55%,rgba(0,0,0,.65) 100%)}
.hero-pie{position:absolute;left:var(--gutter);top:36%;z-index:2;display:flex;flex-direction:column;font-size:26px;font-weight:500;line-height:1.15;color:rgba(255,255,255,.9);text-shadow:0 1px 12px rgba(0,0,0,.45);animation:entra 800ms var(--ease) 300ms both}
.hero-in{position:absolute;left:0;right:0;bottom:0;z-index:2;display:flex;align-items:flex-end;justify-content:space-between;gap:24px;padding:0 var(--gutter) 48px}
.hero-titulo{font-size:clamp(48px,6.7vw,96px);letter-spacing:-.03em;line-height:.95;font-weight:600;color:#fff}
.btn--video{padding:12px 22px;font-size:16px;flex:none}
.entra{animation:entra 600ms var(--ease) both;animation-delay:calc(40ms + var(--i,0)*120ms)}
@keyframes entra{from{opacity:0;transform:translateY(28px)}to{opacity:1;transform:none}}

/* Intro (crema): texto + tarjeta de cifra */
.intro{background:var(--crema);padding-block:96px}
.intro-grid{display:grid;grid-template-columns:1fr 1fr;gap:64px;align-items:start}
.intro-txt h2{font-size:clamp(32px,3.1vw,44px);font-weight:500;color:var(--noche);margin-bottom:28px}
.intro-txt p{font-size:16px;line-height:1.55;color:var(--tinta);margin:0 0 16px}
.intro-card{position:relative;border-radius:24px;overflow:hidden;aspect-ratio:4/3;background:var(--lila-claro)}
.intro-card picture,.intro-card .ph{position:absolute;inset:0;height:100%}
.intro-cifra{position:absolute;inset:0;margin:0;display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;padding:32px;font-size:clamp(40px,4.6vw,66px);font-weight:600;line-height:1.02;letter-spacing:-.03em;color:var(--violeta);text-shadow:0 2px 24px rgba(255,255,255,.55)}
.cifra-num{font-size:clamp(56px,6.1vw,88px);display:block}
@media (max-width:900px){.intro{padding-block:64px}.intro-grid{grid-template-columns:1fr;gap:40px}}

/* Avales (4 columnas centradas) */
.avales{background:var(--crema-claro);padding-block:56px 64px}
.avales-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:32px;text-align:center}
.aval-sello{margin:0 0 10px;font-family:Georgia,"Times New Roman",serif;font-weight:700;font-size:18px;letter-spacing:.02em;color:var(--tinta)}
.aval h3{font-size:clamp(20px,1.8vw,26px);font-weight:500;color:var(--noche);max-width:280px;margin:0 auto 8px}
.aval-detalle{margin:0;font-size:11px;letter-spacing:.06em;color:var(--gris-txt);text-transform:uppercase}
@media (max-width:900px){.avales-grid{grid-template-columns:1fr 1fr}}
@media (max-width:520px){.avales-grid{grid-template-columns:1fr}}

/* Sección morada ligada al scroll: sticky de 100vh dentro de una pista alta */
.valor{background:var(--violeta);color:#fff;height:300vh;position:relative}
.valor-sticky{position:sticky;top:0;height:100vh;overflow:hidden;padding:0 var(--gutter)}
.valor-t1{position:absolute;left:var(--gutter);top:calc(56px + 6vh);font-size:clamp(48px,6.1vw,88px);letter-spacing:-.03em;line-height:1;color:#fff}
.valor-abajo{position:absolute;right:var(--gutter);bottom:6vh;display:flex;flex-direction:column;align-items:flex-end;gap:22px;text-align:right}
.valor-t2{font-size:clamp(48px,6.1vw,88px);letter-spacing:-.03em;line-height:1;color:#fff}
.valor-fotos{position:absolute;inset:0;pointer-events:none}
.vf{position:absolute;overflow:hidden;will-change:transform}
.vf picture,.vf .ph{width:100%;height:100%}
.vf1{left:4%;bottom:6vh;width:20%;aspect-ratio:3/4}
.vf2{left:34%;bottom:26vh;width:10%;aspect-ratio:3/4}
.vf3{left:52%;top:34vh;width:15%;aspect-ratio:4/3}
.vf4{right:4%;top:14vh;width:15%;aspect-ratio:3/4}
@media (max-width:760px){.valor{height:220vh}.vf1{width:38%;bottom:22vh}.vf2{left:auto;right:6%;bottom:40vh;width:22%}.vf3{left:48%;top:22vh;width:34%}.vf4{display:none}.valor-abajo{bottom:5vh;left:var(--gutter);right:var(--gutter);align-items:flex-end}}

/* Equipo (crema) + tira de fotos a sangre que se desplaza con el scroll */
.equipo{background:var(--crema);padding-top:96px;overflow:hidden}
.equipo-in{text-align:center;max-width:980px;padding-bottom:48px}
.equipo-in h2{font-size:clamp(32px,3.9vw,56px);font-weight:500;color:var(--noche);margin-bottom:28px;letter-spacing:-.025em}
.tira{position:relative;height:420px;margin-top:8px}
.tira-track{position:absolute;left:0;top:0;display:flex;align-items:flex-start;gap:16px;padding-left:32px;will-change:transform}
.tira-item{flex:none;overflow:hidden;border-radius:4px;background:var(--lila-claro)}
.tira-item picture,.tira-item .ph{width:100%;height:100%}
.ti1{width:180px;height:300px;margin-top:60px}
.ti2{width:260px;height:190px;margin-top:150px}
.ti3{width:330px;height:420px;margin-top:0}
.ti4{width:200px;height:260px;margin-top:130px}
.ti5{width:230px;height:320px;margin-top:20px}
.ti6{width:300px;height:220px;margin-top:110px}
@media (max-width:760px){.tira{height:300px}.ti1{width:120px;height:200px;margin-top:40px}.ti2{width:180px;height:130px;margin-top:110px}.ti3{width:220px;height:300px}.ti4{width:140px;height:180px;margin-top:90px}.ti5{width:160px;height:220px;margin-top:20px}.ti6{width:200px;height:150px;margin-top:80px}}

/* Cómo llegamos aquí (noche) + acordeón */
.como{background:var(--noche);color:#fff;padding-block:96px}
.como-grid{display:grid;grid-template-columns:1fr 1.2fr;gap:80px;align-items:start}
.como h2{font-size:clamp(32px,3.9vw,56px);font-weight:500;letter-spacing:-.025em;margin-bottom:24px;color:#fff}
.como p{color:rgba(255,255,255,.82);font-size:16px;max-width:520px}
.ac-item{border-bottom:1px solid rgba(255,255,255,.18);transition:background-color var(--dur) var(--ease),border-radius var(--dur) var(--ease),padding var(--dur) var(--ease)}
.ac-item.abierto{background:var(--violeta-prof);border-radius:16px;border-color:transparent;padding:8px 24px 20px}
.ac-btn{display:flex;align-items:center;justify-content:space-between;gap:16px;width:100%;background:none;border:0;color:#fff;text-align:left;padding:22px 0}
.ac-btn h3{font-size:clamp(20px,1.8vw,26px);font-weight:500}
.ac-icono{position:relative;width:18px;height:18px;flex:none}
.ac-icono::before,.ac-icono::after{content:"";position:absolute;background:#fff;border-radius:2px;transition:transform var(--dur) var(--ease)}
.ac-icono::before{left:0;top:8px;width:18px;height:2px}
.ac-icono::after{left:8px;top:0;width:2px;height:18px}
.abierto .ac-icono::after{transform:scaleY(0)}
.ac-panel p{margin:0;font-size:14px;line-height:1.55;color:rgba(255,255,255,.9);max-width:none}
.ac-panel{animation:despliega 300ms var(--ease)}
@media (max-width:900px){.como{padding-block:64px}.como-grid{grid-template-columns:1fr;gap:40px}}

/* Testimonios (lila) con carrusel */
.testis{background:var(--lila);color:var(--violeta-osc);padding-block:96px 80px;overflow:hidden}
.testis h2{text-align:center;font-size:clamp(44px,9.4vw,136px);letter-spacing:-.035em;line-height:.95;color:var(--violeta-osc);max-width:1100px;margin:0 auto}
.testis-sub{text-align:center;font-weight:600;font-size:16px;margin:28px 0 48px;color:var(--violeta-osc)}
.carrusel{max-width:var(--wrap);margin:0 auto;padding-inline:var(--gutter)}
.carrusel-vp{overflow:hidden}
.carrusel-track{list-style:none;margin:0;padding:0;display:flex;gap:24px;transition:transform 600ms var(--ease);will-change:transform}
.testi{flex:0 0 calc((100% - 48px)/3);min-height:360px;background:var(--violeta);color:#fff;border-radius:16px;padding:32px;display:flex;flex-direction:column;position:relative}
.testi-comilla{font-size:44px;line-height:.6;font-weight:600;margin-bottom:22px;display:block}
.testi p{margin:0;font-size:20px;font-weight:600;line-height:1.3;letter-spacing:-.01em}
.testi cite{margin-top:auto;padding-top:28px;font-style:normal;font-size:12px;color:rgba(255,255,255,.85)}
.carrusel-ctl{display:flex;justify-content:center;gap:12px;margin-top:40px}
.ctl{width:40px;height:40px;border-radius:50%;border:0;background:var(--violeta);color:#fff;display:inline-flex;align-items:center;justify-content:center;transition:transform 160ms var(--ease),background-color var(--dur) var(--ease)}
.ctl:hover{background:var(--violeta-osc);transform:translateY(-2px)}
.ctl:active{transform:scale(.94)}
.ctl[aria-pressed="true"]{background:var(--violeta-osc)}
@media (max-width:900px){.testi{flex-basis:calc((100% - 24px)/2)}}
@media (max-width:600px){.testi{flex-basis:100%}.testis{padding-block:64px 56px}}

/* Sala de prensa (blanco) */
.prensa{background:#fff;padding-block:96px}
.prensa h2{text-align:center;font-size:clamp(32px,3.1vw,44px);font-weight:500;color:var(--noche);margin-bottom:48px}
.prensa-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:24px;margin-bottom:40px}
.noticia{background:var(--gris);border-radius:16px;padding:24px;display:flex;flex-direction:column;gap:14px;transition:transform var(--dur) var(--ease),box-shadow var(--dur) var(--ease)}
.noticia:hover{transform:translateY(-4px);box-shadow:0 18px 40px -20px rgba(30,0,47,.35)}
.noticia-meta{display:flex;justify-content:space-between;align-items:center;gap:10px;font-size:12px;color:var(--gris-txt)}
.tag{display:inline-block;background:var(--lila-claro);color:var(--violeta-osc);font-weight:600;font-size:12px;padding:4px 10px;border-radius:var(--pill)}
.noticia h3{font-size:20px;font-weight:600;line-height:1.2;color:var(--noche)}
.noticia p{margin:0;font-size:14px;line-height:1.5;color:var(--gris-txt)}
@media (max-width:1000px){.prensa-grid{grid-template-columns:1fr 1fr}}
@media (max-width:560px){.prensa-grid{grid-template-columns:1fr}.prensa{padding-block:64px}}

/* Boletín (crema) */
.boletin{background:var(--crema);padding-block:80px}
.boletin-grid{display:grid;grid-template-columns:1fr 1fr;gap:64px;align-items:start}
.boletin h2{font-size:clamp(32px,3.1vw,44px);font-weight:500;color:var(--noche);margin-bottom:16px}
.boletin p{max-width:420px;color:var(--tinta);margin:0 0 18px}
.enlace-flecha{display:inline-flex;align-items:center;gap:6px;font-weight:600;color:var(--violeta);transition:gap var(--dur) var(--ease)}
.enlace-flecha:hover{gap:12px}
.form{display:grid;gap:12px}
.form input[type=email],.form input[type=text],.form select{width:100%;height:48px;padding:0 16px;border:1px solid var(--gris-borde);border-radius:8px;background:#fff;font:inherit;font-size:14px;color:var(--tinta);appearance:none;-webkit-appearance:none;transition:border-color var(--dur) var(--ease),box-shadow var(--dur) var(--ease)}
.form input:focus-visible,.form select:focus-visible{outline:0;border-color:var(--violeta);box-shadow:0 0 0 3px rgba(141,13,227,.18)}
.select{position:relative}
.select svg{position:absolute;right:14px;top:50%;transform:translateY(-50%);pointer-events:none;color:var(--gris-txt)}
.select select:invalid{color:var(--gris-txt)}
.check{display:flex;align-items:center;gap:8px;font-size:12px;color:var(--tinta)}
.check input{width:16px;height:16px;accent-color:var(--violeta);margin:0}
.form .btn{justify-self:start;font-size:14px;padding:12px 24px;margin-top:4px}
@media (max-width:900px){.boletin-grid{grid-template-columns:1fr;gap:36px}.boletin{padding-block:64px}}

/* Pie (noche) */
.pie{background:var(--noche);color:#fff;padding-block:72px 32px;margin-top:0}
.pie-claim{font-size:clamp(34px,3.9vw,56px);letter-spacing:-.03em;line-height:1.05;margin-bottom:56px;color:#fff}
.pie-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:32px;margin-bottom:48px}
.pie h3{font-size:14px;font-weight:600;color:var(--lila);margin-bottom:18px;letter-spacing:0}
.pie ul{list-style:none;margin:0;padding:0}
.pie li{margin:0 0 12px}
.pie li a{color:#fff;font-size:14px;font-weight:500;display:inline-block;transition:transform var(--dur) var(--ease),color var(--dur) var(--ease)}
.pie li a:hover{color:var(--lila);transform:translateX(4px)}
.pie-redes{display:flex;justify-content:space-between;align-items:flex-end;gap:24px;margin-bottom:40px}
.pie-redes-t{margin:0 0 12px;font-size:14px;font-weight:600;color:var(--lila)}
.redes{display:flex;gap:8px}
.redes a{width:28px;height:28px;border-radius:50%;background:var(--violeta);color:#fff;display:inline-flex;align-items:center;justify-content:center;transition:transform 160ms var(--ease),background-color var(--dur) var(--ease)}
.redes a:hover{background:var(--lila);color:var(--noche);transform:translateY(-2px)}
.idioma--pie{border:1px solid rgba(255,255,255,.5);border-radius:8px;padding:8px 12px;color:#fff}
.idioma--pie:hover{background:rgba(255,255,255,.1)}
.logo--pie{font-size:24px;margin-bottom:28px}
.logo--pie .logo-txt b{color:var(--lila)}
.pie-bottom{border-top:1px solid rgba(255,255,255,.18);padding-top:20px;font-size:12px;color:rgba(255,255,255,.6)}
@media (max-width:900px){.pie-grid{grid-template-columns:1fr 1fr}}
@media (max-width:520px){.pie-grid{grid-template-columns:1fr}.pie-redes{flex-direction:column;align-items:flex-start}}

/* Páginas legales */
.legal{padding:120px 0 80px}
.legal h1{font-size:clamp(32px,4vw,48px);margin-bottom:24px;color:var(--noche)}
.legal p{font-size:16px;line-height:1.6;margin:0 0 16px}

/* Modal de vídeo */
.modal{position:fixed;inset:0;z-index:200;background:rgba(30,0,47,.92);display:flex;align-items:center;justify-content:center;padding:24px}
.modal[hidden]{display:none}
.modal video{width:min(1100px,100%);aspect-ratio:16/9;background:#000;border-radius:12px}
.modal-cerrar{position:absolute;top:16px;right:20px;width:44px;height:44px;border-radius:50%;border:0;background:#fff;color:var(--noche);font-size:28px;line-height:1}

/* Revelado al hacer scroll */
[data-reveal]{opacity:0;transform:translateY(24px);transition:opacity 700ms var(--ease),transform 700ms var(--ease)}
[data-reveal-der]{transform:translateX(32px)}
[data-reveal].visto{opacity:1;transform:none}

@media (prefers-reduced-motion:reduce){
  html{scroll-behavior:auto}
  .hero-media img,.hero-pie,.entra,.menu-movil,.ac-panel{animation:none}
  [data-reveal],[data-reveal-der]{opacity:1;transform:none;transition:none}
  .vf,.tira-track{transform:none!important}
  .carrusel-track{transition:none}
  .btn:hover,.noticia:hover,.ctl:hover,.redes a:hover,.pie li a:hover{transform:none}
}

/* ── Chat de atención ─────────────────────────────────────── */
.chat{position:fixed;right:20px;bottom:20px;z-index:150;font-family:var(--font)}
.chat-abrir{display:inline-flex;align-items:center;gap:10px;background:var(--violeta);color:#fff;border:0;border-radius:var(--pill);padding:14px 20px;font-weight:600;font-size:15px;box-shadow:0 12px 30px -10px rgba(93,5,153,.7);transition:transform 200ms var(--ease),background-color var(--dur) var(--ease),box-shadow var(--dur) var(--ease);animation:chat-pop 500ms var(--ease) 1.2s both}
.chat-abrir:hover{background:var(--violeta-osc);transform:translateY(-2px)}
.chat-abrir[aria-expanded="true"]{background:var(--noche)}
.chat-abrir[aria-expanded="true"] span{display:none}
@keyframes chat-pop{from{opacity:0;transform:translateY(16px) scale(.9)}to{opacity:1;transform:none}}
.chat-panel{position:absolute;right:0;bottom:66px;width:370px;max-width:calc(100vw - 40px);height:min(600px,calc(100vh - 110px));display:flex;flex-direction:column;background:#fff;color:var(--tinta);border-radius:20px;box-shadow:0 24px 60px -20px rgba(30,0,47,.45),0 0 0 1px rgba(30,0,47,.06);overflow:hidden;transform-origin:bottom right;animation:chat-abre 320ms var(--ease)}
.chat-panel[hidden]{display:none}
@keyframes chat-abre{from{opacity:0;transform:translateY(12px) scale(.96)}to{opacity:1;transform:none}}
.chat-cab{display:flex;align-items:center;gap:12px;padding:14px 16px;background:var(--violeta);color:#fff}
.chat-avatar{width:36px;height:36px;border-radius:50%;background:#fff;color:var(--violeta);display:inline-flex;align-items:center;justify-content:center;flex:none}
.chat-cab-txt{display:flex;flex-direction:column;line-height:1.2;flex:1;min-width:0}
.chat-cab-txt strong{font-size:14px}
.chat-cab-txt small{font-size:12px;opacity:.85}
.chat-cerrar{background:none;border:0;color:#fff;font-size:26px;line-height:1;width:36px;height:36px;border-radius:50%;flex:none}
.chat-cerrar:hover{background:rgba(255,255,255,.15)}
.chat-msgs{flex:1;overflow-y:auto;padding:16px 14px 8px;display:flex;flex-direction:column;gap:8px;background:#FBFAFD}
.msg{max-width:84%;padding:10px 14px;border-radius:16px;font-size:14px;line-height:1.45;animation:msg-in 260ms var(--ease) both}
.msg--bot{align-self:flex-start;background:var(--gris);color:var(--tinta);border-bottom-left-radius:6px}
.msg--yo{align-self:flex-end;background:var(--violeta);color:#fff;border-bottom-right-radius:6px}
.msg--error{background:#FDECEC;color:#8A1C1C}
.msg strong{font-weight:600}
@keyframes msg-in{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:none}}
.escribiendo{display:inline-flex;gap:4px;align-items:center;height:14px}
.escribiendo i{width:6px;height:6px;border-radius:50%;background:#9a8fb0;animation:punto 1s infinite ease-in-out}
.escribiendo i:nth-child(2){animation-delay:.15s}.escribiendo i:nth-child(3){animation-delay:.3s}
@keyframes punto{0%,80%,100%{transform:translateY(0);opacity:.5}40%{transform:translateY(-4px);opacity:1}}
.chat-opciones{display:flex;flex-wrap:wrap;gap:8px;padding:6px 14px 8px;background:#FBFAFD}
.chat-opciones:empty{display:none}
.opcion{background:#fff;color:var(--violeta);border:1.5px solid var(--violeta);border-radius:var(--pill);padding:8px 14px;font-size:13px;font-weight:600;transition:background-color var(--dur) var(--ease),color var(--dur) var(--ease),transform 160ms var(--ease);animation:msg-in 260ms var(--ease) both}
.opcion:hover{background:var(--violeta);color:#fff;transform:translateY(-1px)}
.chat-form{display:flex;gap:8px;padding:10px 12px;border-top:1px solid rgba(0,0,0,.06);background:#fff}
.chat-input{flex:1;min-width:0;height:44px;border:1px solid var(--gris-borde);border-radius:var(--pill);padding:0 16px;font:inherit;font-size:14px;outline:0;transition:border-color var(--dur) var(--ease),box-shadow var(--dur) var(--ease)}
.chat-input:focus{border-color:var(--violeta);box-shadow:0 0 0 3px rgba(141,13,227,.18)}
.chat-input:disabled{background:var(--gris)}
.chat-hp{position:absolute;left:-9999px;width:1px;height:1px;opacity:0}
.chat-enviar{width:44px;height:44px;border-radius:50%;border:0;background:var(--violeta);color:#fff;display:inline-flex;align-items:center;justify-content:center;flex:none;transition:background-color var(--dur) var(--ease),transform 160ms var(--ease)}
.chat-enviar:hover{background:var(--violeta-osc)}
.chat-enviar:active{transform:scale(.94)}
.chat-enviar:disabled{background:#B8A5CB}
.chat-aviso{margin:0;padding:0 14px 10px;font-size:11px;color:var(--gris-txt);background:#fff}
@media (max-width:520px){.chat{right:12px;bottom:12px}.chat-panel{position:fixed;left:0;right:0;bottom:0;width:auto;max-width:none;height:min(88vh,640px);border-radius:20px 20px 0 0}.chat-abrir span{display:none}.chat-abrir{padding:14px}}
@media (prefers-reduced-motion:reduce){.chat-abrir,.chat-panel,.msg,.opcion{animation:none}.escribiendo i{animation:none}}
.form-msg{margin:0;font-size:14px;font-weight:600;color:var(--violeta-osc);background:var(--lila-claro);padding:10px 14px;border-radius:8px}
.form-msg--error{background:#FDECEC;color:#8A1C1C}